voco Auckland City Centre by IHG

We stayed at your hotel and were pleasantly surprised by both the hotel itself and the beautifully decorated room. We visited the bar, restaurant, and had breakfast, and were met with very attentive and friendly service everywhere. The reception ladies were especially lovely and professional. Breakfast was very good and delicious. We will definitely return again.

Everything! Me and my family absolutely loved it here! From the time we walked in, we were greeted and immediately assisted with our stay and parking options. It was fast, easy, stress-free and the customer service was EXCEPTIONAL from reception staff to the restaurant staff - the breakfast was AMAZING, the staff were AMAZING! The location was perfect, a short walk to everythjng, valet parking was quick and easy. The gym was fantastic! Our room was clean and modern. I just want to say, THANK YOU TO ALL STAFF AT THE VOCO, TO HAVE AN AMAZING HOTEL YOU HAVE TO HAVE AMAZING STAFF AND YOU ALL WORK HARD AND MADE MY FAMILY’S EXPERIENCE MEMORABLE AND FOR THAT WE ARE GRATEFUL! ❤️ Next time we’re in Auckland, we will be back! Much love 🫶🏽

The room was spacious with a great view of the Skytower. The bed was comfortable and the amenities were nice. The staff were really friendly. The breakfast was pretty good. Also, I let the staff know we were there for my daughter's 18th and they gave us a lovely fruit and dessert platter which was so thoughtful.

My experience was quite good, from the moment I arrived until the moment I left. I ordered room service and the food was good; the breakfast was complete. There wasn’t a huge variety, but there was a bit of everything, and that was fine with me. The rooms were comfortable, clean, and had everything you need. But what really takes the medal is the staff. EVERYONE I interacted with was amazing. I don’t know everyone’s name, but they all helped me at some point — with restaurant reservations, giving me tips on tours and specialized apps, helping with my luggage, giving directions and everything else and always so kind and happy to help. I have to make a special mention of Javiera from the dining area and Aayush from reception...just incredible and amazing service!!! I think as in price, it was perfect for what I received. Plus it´s in the centre and close to everything. Just a tip, if you can, book a sky city tower view...you won´t regret it. ❤️🤩⭐

We stayed for 6 nights. Great central location, near the sky tower. We were in a room on the 25th floor, with great city views. The Albert bar, a good place for a snack and drink is on the 38th floor a great place to watch the sun set, it’s not far below the observation deck of the sky tower so you might want to consider this before visiting the tower. The spacious room was great, clean and comfortable, you can elect not to have the room serviced and you get 500 points per night. All the staff were superb. There are plenty of places to eat and drink to suit all budgets.